I. PRIMARY INSPECTIONS AND TESTS
- Inspection of the compliance with the legal provisions on the execution of overhead cuts, and related obligations to provide information in the field of public utility services
- Overall inspection of the electricity, gas, water, distance heating and waste management suppliers based on consumer complaints
- Handling consumer complaints regarding guaranty warranty claims, and filtering misleading commercial practices regarding pursuit of claims
- Inspection of general commercial conditions, overall inspection of price indication and pricing, focusing on discount offers of supermarkets
- Inspection of marketing activities with product presentations
- Deep monitoring of the compliance with regulations which aim to protect consumers under 18, focusing on the inspection of the service of alcoholic beverages and tobacco products
- Inspection of commercial and service activities during the summer tourist season, focusing on catering units and taxi services
- Market surveillance inspection of infants and young children’s clothing
- Market surveillance inspection of playground equipments regarding their operating conditions
II. CONSUMER PROTECTION INSPECTIONS, TESTS
- Inspection of customer services and compliant handling of waste management public utility service providers and district heating service providers
- Inspection of the renewal of the verification of electronic meters
- Enforcement of the provisions concerning with the prohibition of organizing new consumer groups, and with the operation of consumer groups organized before 2012
- Exploring misleading commercial practices related to tourism accommodations in accordance with the national trade mark system
- Overall inspection of the of trade and advertising activities primarily focusing on unfair commercial practices and on internet advertisements of real estate agencies
- Inspection of compliance with the requirements regarding e-commerce in particular of the correctness of the displayed statements on the website
- Inspection of coupon selling
- Overall inspection of electronic telecommunication service based on consumer complaints
- Inspection with laboratory testing of food products labeled with information “free” in particular with the correctness of these signs
- Inspection of misleading information of dairy-produces
- Inspection of the labeling of foodstuffs designated for babies and children, and the commercial practice related to these products focusing on their correctness
- Inspection of foodstuffs in order to guarantee protected designations of origin and protected geographical indications
III. MARKET SURVEILLANCE INSPECTIONS
- Filtering products from stores and web shops enlisted in the RAPEX notification system
- Inspection of the withdrawal of products from the market and web traffic enlisted in the Central Market Surveillance Information System (KPIR)
Technical area
Inspection with laboratory testing of commercial electronic products
Inspection with laboratory testing of household appliances
- Inspection with laboratory testing of electric grills (in accordance with the sampling plan)
- Market surveillance inspection of energy efficiency labelling of electronic products
- Inspection with laboratory testing of hazardous substances regarding their maximum proportion in fluorescent lamps for lighting purposes (in accordance with the sampling plan)
- Testing power consumption of electric equipments in stand-by position (in accordance with the sampling plan)
- Market surveillance inspection with laboratory testing of luminaries
- Market surveillance inspection of Christmas seasonal electronic products
Light industrial and chemical area
- Market surveillance inspection with laboratory testing of toys
- Market surveillance inspection with laboratory testing of construction products
- Inspection with laboratory testing of soothers (in accordance with the sampling plan)
- Market surveillance inspection with laboratory testing of child seats for cycles
- Inspection with laboratory testing of food-imitating products (in accordance with the sampling plan)
- Market surveillance inspection with laboratory testing of shoes
- Market surveillance inspection with laboratory testing of color cosmetics (rouge, eye-shadow)
- Market surveillance inspection of sealers
- Monitoring test of volatile organic compound of paint and varnishes (in accordance with the sampling plan)
- Market surveillance inspection with laboratory testing of car care products
- Inspection with laboratory testing of matches and candles (in accordance with the sampling plan)
IV. LABORATORY TESTS
- Market surveillance inspection with laboratory testing of carnival masks and costumes
- Inspection of Vienna sausages, bolognas and polonies
- Inspection of household textile products
- Inspection of children’s tracksuit and sportswear
- Inspection of tobacco products focusing on the tar, nicotine and carbon-monoxide content
- Inspection of anti-freezing windscreen washers
- Market surveillance inspection with laboratory testing of sunglasses , focusing on product safety labelling and conformity
- Laboratory test of cosmetics labelled as anti-fading content or “free from preservatives” (hydrating creams, lip balms etc.)
- Inspection of bubble making wands
- Inspection of toys (dolls, doll’s perambulator, toy guns, plastic hollow strings and toys with suction-grip disk) regarding their chemical and mechanical safety
- Laboratory inspection of power strips and extension wires
- Laboratory inspection of mobile phone toys
- Registration of tobacco products
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